Help Center

Here at ParEdits, we have a genuine desire to delight every customer with our commitment to providing excellent customer service.

ParEdits ensures that all customer information will always be kept private and secure within your ParEdits Account.

Frequently Asked Questions

  1. How do I setup a ParEdits Account?
    • All you need to setup your ParEdits Account is to purchase a product from the ParEdits Store, Opt-in to a free offer off the ParEdits Newsletter, or start a free trial ParEdits Community Membership to have the need for a ParEdits Account! Once you've accepted an offer or ordered a product, you will automatically be sent an email to the address you provided with your new username and password!
  2. How do I access my account at a later date?
    • Quickly visit the Login Page at anytime! If you are ever signed out, you will see the "Login" option in the top right of the ParEdits homepage 
  3. I want to change my password, how do I do that?
    • No problem! After you've logged in, click on your avatar in the top right corner of the ParEdits homepage. A drop-down menu with appear with "Settings" being an option. Click "Settings" and you will find all the Profile Options you need. From changing your password to changing your profile avatar, you will be able to adjust your entire profile to your liking!
  4. I want to update my payment information! Please help!
    • Absolutely! After you've logged in, click on your avatar in the top right corner of the ParEdits homepage. A drop-down menu with appear with "Settings" being an option. Click "Settings" and in the top right you will see "Credit Card Info". Click into that and you will see an option to "Change Card". There you will be able to update your card on file and payment details!

ParEdits is dedicated to building the highest quality premium courses geared towards helping entrepreneurs and videographers learn how to create quality video, quickly.

You can discover all of the available Premium Courses by visiting the ParEdits Store.

Frequently Asked Questions

  1. What's so special about these ParEdits Courses?
    • Each course (like this Premium Course) is created with a main goal detailing the transformation you will go through upon completing the course. We will ensure that you go through the transformation you were promised by working together within the ParEdits Community as you progress through the course! When you start a Premium Course, you will also be able to talk to your instructor directly, 1-on-1, with a ParEdits Jumpstart Phone Call (30-Minutes)! Also each tutorial uses visual effects and animations for important tools to remember and a navigation bar highlighting lessons throughout each tutorial. ParEdits Courses will teach and show how to create quality video, quickly.
  2. Are these Adobe Premiere Pro/After Effects Courses?
    • Yes! But not entirely... Adobe creates incredible tools built to help create anything imaginable! While going through each course, the primary tools used will be from Adobe, and you will learn the ins and outs of each tool used throughout each lesson. What you primarily will be learning throughout each course though, is why you should use Adobe's creative tools and why you should be using them for specific reasons. Those reasons are detailed in what each individual course is covering! All course material is geared towards helping you transform into the highly creative, well-trained entrepreneur, videographer and creator you've always aspired to be. Check out all the available courses within the ParEdits Store!
  3. Okay, I bought a course! What do I do now?
    • Let's Go!! Awesome! Okay, right away you will receive an email welcoming you to ParEdits! You will also receive an email with your account information, if you don't have a ParEdits Account already. Within the Welcome email, you will be directed towards your first step towards completing your new ParEdits Course and transforming into the creator you've always wanted to be.
  4. What do I do if I never received my order?
    • Please check your spam folder because your welcome email and account information email might accidentally be in there. If not, send an email straight away to [email protected]. 
  5. This course is cool! Does this last forever?
    • It definitely can! To make it last forever, all you have to do is complete the course in it's entirety before it expires! Otherwise, you will receive expiration notices as the course draws near its expiration date, which is determined by the duration stated in the course title (like this one: "How to Create & Design Video Content for Your Brand in 6 Weeks").
  6. I see people commenting on the lessons, can I work with other people who bought the course too?
    • Absolutely! Everyone who decided to purchase the course is a go-getter. You can either reach those go-getters by replying to their comments within the course, or you can find them posting within the ParEdits Community! Be sure to introduce yourself and say that you are looking to collaborate with talented creators! Committing to going through each course speaks volumes to your individual character, and we encourage everyone to send direct messages to each other in order to create amazing pieces of work! You will also have access to referrals to great videographers and editors to work with inside the ParEdits Community.
  7. I created a video! Can I show it off and get some feedback?
    • Sweet! Post it and tag @ParEdits inside the ParEdits Community!! I personally can't wait to see what you've created and provide you with constructive feedback. You can also submit your video/creation to win prizes on the ParEdits Leaderboard! Check it out right here: ParEdits Leaderboard
  8. I'm halfway through the course now, can you see my progress?
    • Nice! Congrats! Yes we can! Being able to follow you along your journey allows us to quickly find out where you left off to make sure we address any feedback or issue you are currently having while progressing through the course!
  9. I have a great idea for the course! Can I send it to you?
    • Definitely! Inside the ParEdits Community, Tag @ParEdits, create your post and submit your ideas and new tutorial ideas within the "📝 Submit New Ideas/Tutorial Requests" topic.
  10. I love this course! How can I advance to the next level?
    • Yes!! That. Is. Incredible. ParEdits is always building new courses and programs for people like you, so anyone like you who asks how they can take it to the next level is automatically our new favorite! You can always stay updated on when next-level products (New Premium Courses, ParEdits Inner-Circle, etc.) are being released by being subscribed to the ParEdits Newsletter! Subscribe now by entering in your name and email at the bottom of this page.
  11. My friends need this course too, do you have a referral program?
    • Perfect! The ParEdits Brand Ambassador Program will be set up very soon. You'll be able to share ParEdits Courses with your friends, and when they purchase anything from my store, you will get 20% of the sale! Subscribe to the ParEdits Newsletter using the form at the bottom of this page to make sure you're the first one to sign up as soon as it's available.
  12. I don't have time to finish this course, do you have a return policy?
    • No problem! That's how life goes sometimes and a course may not be the best thing to prioritize right now. We do have a 30-Day Money Back Guarantee (No Questions Asked), so as long as you send an email to [email protected] requesting to cancel before your 30-day mark, you'll get all your money back no problem. It may take a few business days to process back into your account. If you submit a cancellation request past the 30-day mark, shoot an email over to [email protected] anyways and we will definitely work together to help you out with what you need.

Please setup a meeting with Sam, the Founder of ParEdits, through the ParEdits Helpline. You will be able to hop on a Zoom call with him with any questions you might have!

Alternatively, you can also reach out to [email protected] and ask anything that you need help with! We will add it to the FAQ if it will help others that have the same question!

Thank you!

Want to Send Feedback?

We will be more than happy to hear your feedback on our business, products and services.

Please email [email protected] to share your thoughts! Thank you!

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